new matka
new matka
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This app is available for your device
new matka
This app is available for your device
Contact
+91 8694626867
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the new matka?
To log in, open the app and enter your registered mobile number to receive an OTP. Verify the code to authenticate your account. Once verified, you can log in without needing a password or email.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection for a strong signal. If you're still experiencing issues, click "send OTP" and wait for the specified time. If the OTP doesn't arrive, contact the app's support system through live chat for assistance.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If the number has changed, submit your updated KYC details to the customer support team via email to facilitate a smooth account transfer.
Q4: You are getting blackout and the app is not opening?
Uninstall the app from your device to ensure you're using the latest version. Download the updated version of the app, and you'll be able to log in and play without any issues. This will resolve any compatibility problems and provide a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the new matka?
In this app, users can withdraw a minimum of Rs. 100, which is a higher withdrawal amount compared to other apps. Withdrawal is limited to earned gaming money, and bonus funds cannot be withdrawn. This means users can only cash out the money they've won through gameplay.
Q2: Is it necessary to do KYC for withdrawal?
To complete the process, all your Know Your Customer (KYC) details must be filled and submitted in the app. This includes saving your Aadhaar card, UPI information, and all relevant bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, payment delays can occur, resulting in a wait time of up to 24 hours.
Q4: Why is the bonus balance not being withdrawn?
The bonus money can only be used for gaming purposes and cannot be withdrawn by anyone other than the player who earned it. You can withdraw the funds you've earned from playing games with the bonus amount. The bonus funds themselves are non-withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To troubleshoot, go to your settings and check your transaction history to see why your withdrawal request is failing. If the issue persists, the funds will be added to your wallet account within 24 hours. If you still don't see the funds, you can contact their care centre for assistance.
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